Loss of Records in a Disaster

Home Provider Part B Medicare Areas Claims

During a disaster, whether of natural cause or man-made, providers will be relieved from the standard documentation requirements of Medicare. The Centers for Medicare & Medicaid Services (CMS) recognizes that the delivery of patient care needs to remain the primary concern of providers during emergencies.

Therefore, if a physician loses all patient files and records due to disaster damage, Medicare contractors will accept partially recreated medical records or an attestation that no medical records exist. If original medical records were destroyed but backup records (such as microfilmed records) exist, Medicare contractors will accept reproduced medical records. If fraud is suspected, Medicare contractors may request information to verify the extent of the damage experienced by the provider.

Page Last Updated: Tuesday, 04-Dec-2007 13:19:17 CST