Introducing the New System Status Feature
WPS Medicare has recently equipped our Website with status functionality. This functionality enables our customers to view system availability by accessing a scroll box, located on every provider homepage, for the various methods of contact that WPS Medicare offers. The benefit of this feature is that it allows providers to determine the most advantageous method of contact to WPS, based on current, real-time availability of systems and telephones. This easy-to-access status feature creates efficiencies for providers and also reduces redundant inquiries coming into our contact center regarding system-related issues.
Page Last Updated: Tuesday, 15-Jul-2008 10:34:59 CDT
