Self Service
The Centers for Medicare & Medicaid Services continually encourages contractors to have providers and their staff use self-service tools. WPS Medicare continues to strive to develop and improve our self services to decrease providers cost and time spent contacting WPS Medicare.
What are Self Service Tools?
Self-service tools are a way for providers to access Medicare information and education 24 hours a day, 7 days a week, at a time most suitable to their schedule and at their own pace. The tools allow the user quick and easy access to the most current Medicare information.
Advantages to Self-Service Tools
- Not limited on the time and number of inquiries allowed
- Available when you are ready to have your questions answered
- No wait, or hold time
- Easy answer for non-complex issues
- Multiple users at one time
- Most current information available
Page Last Updated: Tuesday, 15-Jul-2008 10:39:01 CDT
