CMS Secured Network Access Portal (C-SNAP)
Technical Support
(866) 886-2891
WPS is proud to bring you this FREE self-service portal as your comprehensive, secured Website to be used as a convenient Medicare information source for patient eligibility and claim status information.
C-SNAP is available to you 24 hours a day 7 days a week at no cost.
Effective of August 4, 2008, C-SNAP is available to all Part A and Part B J5 MAC providers.
C-SNAP customer support is available 8 AM to 4 PM CT Monday thru Friday. Please call (866) 886-2891 with C-SNAP technical questions or C-SNAP enrollment problems.
Here is what C-SNAP can do for your office:
Users will have access to National Eligibility Information. Patient eligibility data is updated daily and includes:
- Medicare Part A and B deductible information
- Primary payer status (MSP information)
- Any available HMO information
- Information about the End Stage Renal Disease coordination period if applicable AND
- Hospice and Home Health Care information
- Preventive Service information including the next available date a preventive service can be provided
- Hospital Lifetime Reserve Remaining
- Hospital Days Remaining
- Hospital Coinsurance Days Remaining
- Skilled Nursing Facility (SNF) Days Remaining
- SNF Coinsurance Days Remaining
- Part D Enrollment data (MCO)
- Part C Enrollment data (PDP)
- Occupational Therapy Cap data
- Physical & Speech Therapy Cap data
- Blood Deductible Pints Remaining data
- Entitlement Ineligibility data
In Addition to the patient eligibility information, you will receive detailed information about the payment of your previously processed claims. Claim Status Information is available including:
- Reason/remark code information
- Total paid amounts
- Deductible amounts
- Check Information
- Claim numbers
- Date processed
- Procedure codes/modifiers billed
- Total allowed amounts
News and Highlights
Important External Links
C-SNAP Homepage 
(https://www.medicareinfo.com/apps/cms/home.do)
Page Last Updated: Monday, 04-Aug-2008 08:17:37 CDT
