On Demand Training Available At Your Convenience

On Demand Training Available At Your Convenience

WPS Medicare understands that a provider's office is a busy place. With this in mind, WPS Medicare would like to bring the education to you. We are proud to offer On Demand training on a variety of topics to our provider community. To access our On Demand Training web page, hover over the Training tab on any web page and select "On Demand Training" from the drop down menu.


Electronic Remittance


Are you still receiving paper remittance advices? WPS would like to inform providers of an expedited process for receiving information regarding their Medicare payments. The Electronic Remittance Advice (ERA) is Medicare's preferred method for relaying this information to providers. With the proper software capability, an ERA file created by Medicare can be automatically posted to your accounts receivable system. Once the ERA is in place, the payment posting process is more efficient and accurate. You can find more information on ERA on the EDI website or you can contact the EDI department at (866) 234-7331


Holiday Closure

Holiday Closure

WPS Medicare will be closed on Monday, September 1, 2014, in observance of Labor Day. We will re-open on Tuesday, September 2, 2014. If you require further assistance, please contact us when we re-open.


Change to CMS Secure Net Access Portal (C-SNAP) Reopening feature early September 2014

Change to CMS Secure Net Access Portal (C-SNAP) Reopening feature early September 2014

In early September 2014, the current Clerical Error Reopen (CER) submission in C-SNAP via the "Appeals" pages will be changed. This enhancement will enable a provider to enter revised claim information that will be transmitted to the MCS through C-SNAP. The new CER feature will allow you to change some specific claim information on a denied claim and receive immediate notification that the claim adjustment has been accepted into MCS. See the article Change to CMS Secure Net Access Portal (C-SNAP) Reopening Feature Early September 2014
for more information.


On Demand Training Electronic Remittance Holiday Closure New C-SNAP Feature

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Stop refunding money, WPS Medicare is dedicated to helping you receive correct payments and avoid errors that are identified by the Comprehensive Error Rate Testing (CERT) contractor.


Customer Service

(866) 234-7331

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Provider Enrollment

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