WPS Receives Global Award For Excellence In Case Management!

WPS Receives Global Award For Excellence In Case Management!

The Workflow Management Coalition presented WPS Health Solutions with a 2016 Global Award for Excellence in Case Management for its use of OnBase in the Government Health Administrators division. WPS was selected for its use of OnBase by Hyland to connect and automate information to review and enroll physicians and medical facilities that offer Medicare services. WPS used the OnBase enterprise information platform to streamline its credentialing process for provider enrollment, reduce printing costs, simplify its reporting processes related to provider enrollment applications, and achieve provider enrollment timeliness and quality standards.

 

WPS All Employee Meeting

WPS All Employee Meeting

On Thursday, July 28, 2016, we will be closing our General Inquiries, Appeals, Provider Enrollment, and Telephone Reopening lines from 9:15 AM until 10:45 AM ET to allow our employees to attend a company meeting. Our EDI lines will remain open. The IVR and C-SNAP will also be available during this time.

 

Documentation for Appeals

Documentation for Appeals

When you need to submit medical record documentation with your appeal, include all pertinent documentation. The documentation should include the medical record detailing the service and the medical necessity of the service in question. In addition, providers should supply a separate statement indicating the specific information to evaluate in the medical record that supports the rationale for the appeal. This will help to ensure accurate, timely processing of your appeal.

 

WPS GHA Receives Global Award Customer Service Closure Documentation for Appeals
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