J5 MAC Part B Providers serving beneficiaries in Iowa, Kansas, Missouri and Nebraska

Self-Service - CMS Secure Net Access Portal (C-SNAP)

This is the fifth in a series of articles about Self-Service Technology. The article today will focus on the CMS Secure Net Access Portal (C-SNAP). All WPS Medicare Part B providers can request access to C-SNAP by registering here external link.

C-SNAP is a free resource developed to help providers find Medicare and patient information 24 hours a day 7 days a week. C-SNAP technical support is available at no charge between the hours of 8 AM to 4 PM CT Monday through Friday. The technical support line is (866) 886-2891.

C-SNAP offers free on-line access to:

Users will have access to National Eligibility Information. Patient eligibility data is updated daily and includes:

  • Medicare Part A and B deductible information
  • Primary payer status (MSP information)
  • Any available HMO information
  • Information about the End Stage Renal Disease coordination period if applicable
  • Hospice and Home Health Care information
  • Preventive Service information including the next available date a preventive service can be provided
  • Hospital Lifetime Reserve Remaining
  • Hospital Days Remaining
  • Hospital Coinsurance Days Remaining
  • Skilled Nursing Facility (SNF) Days Remaining
  • SNF Coinsurance Days Remaining
  • Part D Enrollment data (PDP)
  • Part C Enrollment data (MCO)
  • Occupational Therapy Cap data
  • Physical & Speech Therapy Cap data
  • Blood Deductible Pints Remaining data
  • Entitlement Ineligibility data

In addition to the patient eligibility information, you will receive detailed information about the payment of your previously processed claims. Claim Status Information is available including:

  • Reason/remark code information
  • Total paid amounts
  • Deductible amounts
  • Check Information
  • Claim numbers
  • Date processed
  • Procedure codes/modifiers billed
  • Total allowed amounts

Registering for C-SNAP does not allow for immediate access to the information. A user will need to complete the registration process and select the provider's information they would like access to. After the initial request, a letter is sent to the provider and they must use the temporary information provided to approve the access. After the access is approved the user will have access to all information listed above for that provider or group.

We recommend that each provider assigns at least one C-SNAP Administrator. The person assigned to this roll will be able to add users and approve or remove users' access.

Take advantage of this helpful resource. Our WPS Medicare provider community reports that C-SNAP is one of the greatest resources available to them.

 

 

Page Last Updated: Wednesday, 17-Feb-2010 14:36:10 CST