Resources

Welcome to the WPS Medicare Resources home page. WPS Medicare offers a wide range of resources to assist providers. This section of the website includes:

  • Claims/Eligibility Tools contains information about checking claim information over the Internet using the CMS Secure Net Access Portal (C-SNAP) or the Direct Data Entry (DDE) System, or over the phone using the Interactive Voice Response (IVR). Also provides additional information on Duplicate Remittance Advice Requests.
  • CMS / External Links provides links to some of the most popular and most useful sections of the Centers for Medicare & Medicaid Services (CMS) website.
  • Modifiers offers guidance on the appropriate use of modifiers.
  • New Providers assists providers who are new to the Medicare program.
  • Provider Types provides information directed to particular specialties or types of service.
  • Tips for First Time Visitors
  • Website Updates provides information about recent changes to the WPS Medicare website.

The Centers for Medicare & Medicaid Services (CMS) continually encourages contractors, providers, and their staff to use the available self-service tools. WPS Medicare regularly develops and improves our online resources to decrease providers' costs and time spent contacting WPS Medicare.

What are Self Service Tools?

Self-service tools are a way for providers to access Medicare information and education 24 hours a day, 7 days a week, at a time most suitable to their schedule and at their own pace. The tools allow the user quick and easy access to the most current Medicare information.

Advantages to Self-Service Tools

  • Not limited on the time and number of inquiries allowed
  • Available when you are ready to have your questions answered
  • No wait, or hold time
  • Easy answer for non-complex issues
  • Multiple users at one time
  • Most current information available

Self-Service Information

Page Last Updated: Thursday, 15-Dec-2011 11:42:20 CST