J5 MAC Part A Providers serving beneficiaries in Iowa, Kansas, Missouri and Nebraska

Website FAQs: Troubleshooting Problems

  1. What can I do if the blue left hand navigation bar covers text within the middle of a Web page?
  2. How do I open a document that has the following graphic next to it adobe portable document format?

1. What can I do if the blue left hand navigation bar covers text within the middle of a Web page?
If you encounter a page where the text is not visible, please verify your screen text is set to Medium (select "View," "Text Size," then "Medium") and that your screen resolution is set to 1024X768 (from the start menu, select "Settings," "Control Panel," then "Change the Screen Resolution." Information about the best settings for the WPS Medicare Website is available at http://www.wpsmedicare.com/hints.pdf adobe portable document format.


2. How do I open a document that has the following graphic next to it adobe portable document format ?
The following graphic adobe portable document format indicates that the document is available in Portable Document Format (PDF). To open PDF documents, you need to install Adobe Acrobat to your computer. To download this free software please visit Adobe's Website at: http://get.adobe.com/reader/ external link.

Page Last Updated: Friday, 06-Nov-2009 14:05:04 CST