Customer Service Closures

WPS Medicare will be closed for the following holidays:

2012

Holiday Date
Memorial Day May 28, 2012
Independence Day July 4, 2012
Labor Day September 3, 2012

Customer Service Training Closures:

In order to ensure the quality and consistency of the service we provide, the Customer Service team will close on the last two Thursdays of each month from 8:30 am to 10:30 am CT to conduct training for the Customer Service Representative (CSR) staff

Important Closure Information

During weekends and evenings, the CMS Secure Net Access Portal (C-SNAP) will continue to be available for your use to check eligibility and claim status. For more information regarding C-SNAP, please call (866) 886-2891 or visit our C-SNAP website.

For more information regarding the IVR, please check out our website. To use the IVR, please call (866) 518-3291.

Page Last Updated: Monday, 14-May-2012 09:28:26 CDT